ERP / IT Administrator
Position
Full time
Description

Company Overview:

Evolution Engineering Services (EES) is a specialized and certified services company, providing our clients with a wide range of substantial engineering services in the buildings construction sector. This includes Commissioning Management of MEP Systems, Testing, Adjusting and Balancing of HVAC systems, and many more.

Evolution Engineering Services (EES) was founded to meet the needs for professional and specialized engineering services for its clients and to advance the quality of the constructed environment while managing the process as effectively and efficiently as possible. Our ability to deliver results and build long-term partnerships with our customers is a fundamental part of our business.

We are available in 3 major markets (Saudi Arabia, Jordan, and Kuwait) and have many mega projects implemented in more than 10 Countries.

 

Job Summary:

We are looking for a talented, mission-driven professional to work closely with a multidisciplinary business operations team as an ERP / IT Systems Administrator focused on successful scoping, implementation, operation and ongoing ERP system administration. The individual filling this position will collaborate with the finance, accounting, operations, Sales, HR, and engineering teams to configure and continuously monitor and improve the ERP and other business systems.

The position will be based at the company's Jeddah office in KSA, with responsibilities for providing remote support for ERP and IT operations across all offices in both Jordan and KSA.

Qualifications
(Essential): Bachelor’s degree in information technology, Computer Science or any related field.
(Essential): 4 - 6 years of related experience as a System Administrator or equivalent role.
Computer proficiency in various software business applications and related infrastructure systems experience required.
Experience with SQL database management or similar applications.
Strong analytical and problem-solving skills.
Excellent attention to detail.
Project management experience.
Strong written and verbal communication both Arabic and English.
Self-motivated; able to work with minimal supervision.
Responsibilities
Maintain essential ERP system (Odoo) operations including, but not limited to, HR, sales, projects, and accounting tasks.
Monitor performance and support the functionality enhancement of ERP operations and outputs according to management requirements.
Setting up new devices.
Support and train users on daily ERP tasks, operations and overall navigation.
Troubleshoot integration and data exchange issues with related operations.
Troubleshoot IT issues related to ERP system (Odoo), cloud solutions and servers (Synology).
Create and maintain process and procedure documentation.
Perform system administration tasks including user administration, security permissions, resource monitoring, ensuring system architecture components work together seamlessly.
Ensure security through access controls, backups and firewalls.
Perform routine/scheduled audits of the systems, including all backups.
Participate in continuous evaluation and improvement of software tools to best satisfy business and security requirements.
Interact with the company teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
Ensure that IT infrastructure and networking are always up and running.
Represent the company in front of external ERP/IT and programming services providers for systems development, maintenance and troubleshooting.
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